How can we help?

Report a message

If a message in a galley is offensive, harassing or spam:

1. Open Messages and tap ··· on the message.
2. Tap Report this message, pick a reason and add a note if you like.
3. Tap Send report.

Chef Nils support reads every report and answers within 24 hours. The galley's chef is not told who reported. A report about the chef's own message goes to support only.

You can also write to hello@bebetterhuman.store.

Block or hide someone

The chef who runs a galley can:

• Block a person: they can no longer write to the galley and do not see new messages. Their earlier messages stay.
• Hide a person's messages: only for you, on every device you sign in on.

Both are on the ··· of a message. Both can be undone in Team & guests, under Blocked and hidden.

Signing in

• Forgot your password: on the sign-in screen, tap Forgot password? and follow the email we send you.
• Waiting for approval: professional accounts are reviewed by Chef Nils before they open. You get access as soon as yours is approved.
• Joining a household or galley: use the invitation link or code the household or chef sent you. Invitations expire; if yours no longer works, ask for a new one.

Allergies

Chef Nils plans menus around the allergies you enter and labels the allergens in each recipe. This is a planning tool, not a guarantee: always check ingredients and product labels yourself, and ask the person you cook for.

Delete your account

1. Open Your account.
2. Tap Delete account. The app shows exactly what will be deleted.
3. Enter your password, then confirm.

The account is deleted immediately and cannot be restored. If you cannot sign in, write to us from the email address on the account. What is deleted and what stays is set out in our privacy policy.

Privacy

How we handle your data: bebetterhuman.store/privacy